About Customize
About Customize
Q1. Can customize wedding party decoration flower any colors or styles the buyers want?
A:Yes. You can provide with us the photo, we make according to the photo, and give you the sample photo to confirm before shipping.
Q2. Can I have a sample before placing the order?
A: you can placing the order first and pay for the order, we need 1-2 days made the sample, then we will send the sample photo to you Until you are satisfied, The sample is not satisfactory, you can cancel the order. Don’t need any cost.
Q3. What about the lead time?
A: When you confirm the sample, we will arrange shipping as soon as possible. Usually shipping time about 1-2 weeks, Except under special circumstances.
Q4. Do you have any MOQ limit about customize ?
A: 1pc
Q5. Are the goods I received 100% the same as the picture?
A: Not exactly the same, because the quantity and order of primary/secondary materials cannot be exactly the same as the pictures. If you are worried about this effect, you can ask to confirm the final picture before shipping. It will be squeezed during transportation, Please organize and restore them, Usually we will give extra flower head and glue.
Q6. Can I get a refund if I don’t like the goods?
A: No, because all the customized series of products are handmade, and no refunds for returns are accepted, thank you for your understanding!
